Verifone V400m
This page gives an overview of the Verifone V400m device with the Braintree In-Person solution.
Overview
The Verifone V400m is part of the Engage series of Verifone payment terminals. This device is a wireless mobile payment terminal that supports WiFi network connectivity. The glass display screen has touchscreen capabilities for seamless interaction with your customers. This device is perfect for merchants who need a flexible device that is well-suited for mobility for charging customers anywhere in the store (ex. curbside, mobile POS stations, pop-up stores, tradeshows, etc...) or works well at a fixed lane register.
Verifone V400m Terminal Kit Contents
Verifone V400m Accessories
V400m Charging Base
Charging only base for the V400m
No
V400m Full Feature Base
Charging and ethernet connected base for the V400m
No
V400m Privacy Shield
Privacy shield to cover the key pad
Required for PCI compliance if installing V400m on a fixed stand
Stylus Pen
Stylus Pen for touch screen display
No
Thermal Paper Roll
Paper roll for receipt printer
No
V400m Hardware Specifications
See the below hardware specifications of the Verifone V400m card reader. More information on this device can be found here.
Overview
An integrated mPOS device with Wi-Fi connectivity, allowing secure payment acceptance anywhere without platform dependence of a specific smart device.
Display
3.5" capacitive touchscreen
Power
Battery: 3.8 V/2890 mAH Li-ion; PSU: 100- 240 VAC w/ output DC
5 V, 2.2 amp
Printer
30 lps, 40 mm paper roll
Available Charging Bases for the Verifone V400m
V400m Charging Only Base
The V400m supports multiple functional accessories, including a pass-through charging base that facilitates the transition between a charging state and mobile use. This charging base is ideal for merchants who plan to consistently use the V400m as a mobile payment terminal.
V400m Full Feature Base
There is also a pass-through charging base that supports ethernet connectivity when the V400m device is connected to the charging base. This charging base is ideal for merchants who intend to use the V400m device as a fixed payment terminal tethered to an ethernet-connected charging base.
The V400m Charging + Ethernet Base does not automatically switch between ethernet and WiFi network interfaces when the V400m is connected or disconnected from the base.
Supported Payment Entry Modes
Supported WiFi Connectivity
Reader supports 2.4GHz frequency band. Supported security algorithms are WPA 1/2 in PSK mode with CCMP (AES) or TKIP encryption protocols.
Customize your Reader Idle Screen
You may choose to add a custom logo or image to the card reader idle screen, which can be great to add your branding to another customer touch point. The images can be configured at either the reader level, location ID level, or at the gateway account level. In order to facilitate this, you will need to follow the below steps.
V400m Custom Image File Specs
Dimensions: 320 by 464 pixels with 72dpi
Supported file formats: .jpg, .gif, .png
Max file size: 2mb
Animation is supported only using .gif file format
Tips for creating your image files
For logos on a flat color background, choose .png file format for a crisp render of your logo
For a screensaver with photographic backgrounds, choose .jpg file format. Use Photoshop to save for web compression at 80%
For animations, use .gif file format and use save for web compression with 128 colors or less
Process to Upload Custom Images
Create a custom image file adhering to the V400m Custom Image File Specs
Identify the readers that you would like this to be enabled for (we'll need serial numbers if you'd like this enabled for specific readers or location IDs for specific locations, otherwise we can enable at the gateway account level)
Send the image file along with a list of the reader serial numbers to your PayPal Solutions Engineer or Integration Engineer to kick off the enablement
The readers will refresh their configuration within a 12-hour interval or upon the next reboot
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